Managed IT Services in Kansas City
Fixed-fee managed IT for Kansas City businesses: 24/7 monitoring, a help desk answered in 13 seconds on average, cybersecurity and backup built in, and a vCIO who plans ahead. Call (913) 428-4200 or schedule an IT assessment.
- Your whole IT department, delivered by a Kansas City managed service provider for one predictable monthly price.
- Security, backup and planning included, not sold as add-ons.
- A local team in Overland Park that answers the phone.
Here's a quick overview
What our Kansas City managed IT services include
Servers, workstations, network and cloud monitored around the clock and patched on a schedule, so problems are fixed before they reach your staff. On one recent day our team caught 24 issues before a client noticed.
Every user gets support from a NetStandard engineer in Overland Park: 13 seconds average phone wait, 94% of calls answered live, and on-site visits across the Kansas City metro when hands are needed.
Endpoint protection, email and phishing defense, multi-factor authentication and security awareness training are part of the program. See our Kansas City cybersecurity services.
Tested, verified backups of your critical systems and a documented recovery plan, so an outage is measured in hours, not days.
Licensing, security configuration, migrations and day-to-day administration of Microsoft 365 and Azure, plus Google Workspace where you use it.
A named virtual CIO who maintains your roadmap, plans your budget and meets with you on a schedule. Our outsourced IT support and IT consulting page explains how it works.
We manage your internet, phone, software and hardware vendors and the replacement cycle for your equipment, so your team makes one call: to us.
- We're Here To Set The Record Straight...
Why Kansas City businesses switch managed service providers
The two reasons we hear most: the current provider stopped answering quickly, or the business outgrew a one-person shop. A managed IT program should feel like a full IT department that picks up the phone. Ours does: 30 years in Overland Park, 98.6% client satisfaction, SOC 2 Type 2 audited, and a 5.0 Google rating across 30+ reviews.
- CHOOSING NetStandard
Why Kansas City businesses choose NetStandard as their MSP
We are headquartered in Overland Park and have supported Kansas City area businesses since 1996. When you call, an engineer answers: 13 seconds on average, 94% of calls answered live, and a 9.8-minute average first response on emailed tickets. Our Kansas City IT support team handles the day to day; your vCIO handles the plan.
Fully managed or co-managed, your call
Businesses without internal IT get the whole department. Mid-sized companies with an IT manager get a co-managed IT program that adds help desk, monitoring, security tooling and planning around their team. Either way: one number to call and one team accountable for the result.
- testimonials
See What NetStandard Clients are Saying
Chief Financial Officer, L.G. Barcus & Sons
Our team at NSI is incredibly responsive to our needs and our business. Without a doubt, I would recommend them to anyone looking for an IT service provider.
President, PMT Group
The move to managed services with NetStandard has given us the power to double our business in the next five years, and we have the confidence that our systems will be able to support that growth.
Co-Founder, Canvas Wealth Advisors
As our equipment grows older and technology changes, they consistently upgrade it and keep us on the forefront of technology as a firm, rather than us always chasing what’s next.
- Partners
Q1. How much do managed IT services cost in Kansas City?
Most Kansas City small and midsize businesses pay a flat monthly fee per user or per device that covers help desk, monitoring, security, backup and planning. Headcount, locations and compliance requirements drive the number. Our managed IT pricing guide walks through the ranges, and a 30-minute assessment gets you an exact quote.
Q2. What is included in managed IT services?
Monitoring and maintenance of every device and server, an unlimited help desk with on-site support, cybersecurity tooling and training, backup and disaster recovery, Microsoft 365 and Azure administration, vendor management and a vCIO. Anything outside the program is quoted up front, never billed by surprise.
Q3. What areas do you serve?
The Kansas City metro from our Overland Park headquarters, including Kansas City, Overland Park, Olathe, Lenexa, Leawood, Shawnee, Lee's Summit and Independence, with additional coverage in Des Moines, Topeka, Wichita and Omaha.
Q4. How is a managed service provider different from break-fix IT?
Break-fix IT bills you by the hour after something breaks, so the provider earns more when you have more problems. A managed service provider charges a fixed monthly fee to keep problems from happening, so our incentive is the same as yours: fewer issues, faster fixes.
Q5. Can you work with our existing IT staff?
Yes. Our co-managed IT program adds help desk capacity, monitoring, security tooling and planning around your IT manager or team, without replacing them.
One conversation, no obligation. We will tell you what you have, what is missing, and what it would cost to hand the whole thing to a team that answers the phone.