A complete IT department for Des Moines businesses on one flat monthly fee: 24/7 helpdesk, monitoring, cybersecurity, Microsoft 365, backup and a dedicated IT director who plans with you. Run from our downtown Des Moines office and 30 years of managed IT.
Tell us how many people and locations you have. An engineer, not a salesperson, follows up the same business day.
Managed IT replaces the scramble with a system. Here is what changes.
One employee, or the owner, carries IT on the side. Updates slip, backups are unverified, and every outage is a fire drill.
The current MSP answers in days, not minutes, and nobody there knows your environment anymore.
One agreement, one monthly fee, one team accountable for all of it.
Unlimited support by phone, email and portal for every employee, with a person answering in 13 seconds on average and after-hours coverage by engineers.
Every server, workstation, firewall and switch monitored around the clock; operating systems and applications patched on a schedule, with exceptions reported.
Endpoint protection, 24/7 threat monitoring and response, email security, phishing training and an incident plan written for your business.
Licensing, migration, MFA and conditional access, backup of 365 data, SharePoint and Teams governance, and Azure infrastructure where it fits.
Image and file backups on site and in the cloud, documented recovery objectives, and quarterly restore tests so the plan is proven, not assumed.
We own the calls with your internet, phone, software and hardware vendors, and run projects such as office moves, migrations and refreshes.
A vCIO who runs quarterly business reviews, builds the technology budget and roadmap, and turns IT from a cost you tolerate into a plan you understand.
Fully managed IT is for businesses that do not want to build an IT department: we are the helpdesk, the engineers, the security desk and the IT director, on one monthly fee. Most clients between 10 and 250 employees run this way.
Co-managed IT is for organizations that already have an IT manager or a small team. Your people stay the face of IT and keep the work they want; we add 24/7 coverage, enterprise tooling, an escalation bench and a vCIO. You draw the line between the two, and you can redraw it any time.
Either way the same Des Moines office, the same 24/7 desk and the same measured response times apply. If you are not sure which fits, the free assessment ends with a straight recommendation, including when a smaller engagement is the right answer.
Per user or per device, monthly, scaled to how much responsibility shifts to us.
Call (515) 858-0600 or send the form. An engineer follows up the same business day.
We inventory your environment, review your risks and your current support experience, and propose a scope and a flat monthly fee.
Documentation of every system, security baseline, backup verification and a 90-day roadmap with your IT director. Third-party audited process, SOC 2 Type 2.
"I emailed NetStandard this morning at 5:40am when I discovered our internet was off-line. Adam Heuser responded right back... During my production meeting around 7:15am I received an email from Adam letting me know it was restored. Well done, I didn't expect a response that early in the morning."
Ron SkaggsGoogle review, 2026"We have used NetStandard for several years now and... the service I receive is always fast! They always take the time to make sure I am satisfied with their solutions, and they are quick to get problems resolved! It's comforting to know they are there for our IT needs!"
Julie CombsGoogle review, 2026"They are amazing and quick. Service is always within 24 hours and they follow up to ensure everything works as it should. Would recommend to anyone needing a competent, friendly and efficient IT company."
Heather McCoyGoogle review, 2026"We turned to NetStandard after experiencing an internal IT failure, and their team responded swiftly, dedicating countless hours to getting us back up and running... We often feel like we are their only customer... As a government agency, we operate under strict laws and guidelines for technology security, and NetStandard has consistently met and exceeded those standards."
Miami County, Kansas Sheriff's Office, Google reviewEverything an internal IT department would do, on one monthly fee: a 24/7 helpdesk, monitoring and patching of every server, workstation and network device, cybersecurity tooling and response, Microsoft 365 and Azure administration, backup and disaster recovery, vendor management, and a dedicated IT director who runs quarterly reviews, budgets and the technology roadmap.
A flat monthly fee based on the number of users and devices and the services in scope. That makes the cost predictable and, for most small and midsize businesses, well below the fully loaded cost of hiring. Our managed IT pricing guide explains the drivers; a discovery call produces an exact quote.
Yes. Our Des Moines office is at 204 12th Street, Suite 205, downtown, and engineers go on site across the metro. NetStandard has delivered managed IT since 1996 from its Overland Park, Kansas headquarters and is SOC 2 Type 2 audited.
Keep them. Co-managed IT adds 24/7 coverage, enterprise tools, an escalation bench and a vCIO around your existing staff, and it costs meaningfully less than fully managed. See co-managed IT services in Des Moines.
In 13 seconds on average by phone, with 94% of help desk calls answered live; emailed tickets get a first engineer response in 9.8 minutes on average. After hours, a person still answers.
It is built into every managed IT plan: endpoint protection, 24/7 monitoring and response, email security and phishing training, verified backups and a written incident plan. Deeper programs (compliance frameworks, penetration testing, MDR) are on the Des Moines cybersecurity services page.
Call now or request a quote. A NetStandard engineer will follow up the same business day. Also see IT support in Des Moines and outsourced IT support and consulting.
