Privacy Policy
Last updated: August 14, 2026
Introduction and Scope
NetStandard, Inc. ("NetStandard," "we," "us") respects your privacy. This policy describes the information we collect through our website, netstandard.com, and through our sales and marketing activities, how we use it, and the choices you have.
This policy covers website visitors, prospective customers, and marketing contacts. It does not govern data we process on behalf of our clients in the course of delivering managed IT and related services; that data is governed by the applicable service agreements, as described under "Client Service Data" below.
Information We Collect
Information you provide. When you submit a form on our site (for example to request a consultation, schedule an appointment, or apply for a position), we collect the information you enter, such as your name, email address, phone number, company name, and message. If you call one of our published phone numbers, we receive standard call information such as your phone number and the date, time, and duration of the call.
Information collected automatically. When you visit our site, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, browser and device type, the pages you view, how you arrived at our site, and how you interact with pages.
How We Use Information
We use the information described above to respond to your inquiries and provide requested information or services; to schedule and manage appointments; to operate, secure, and improve our website; to understand how visitors use our site and measure the effectiveness of our marketing; to advertise our services, including measuring advertising performance; to evaluate employment applications; and to comply with legal obligations.
Analytics, Advertising, and Tracking Tools
We use the following third-party tools on our website. Each provider processes data as a service provider to us under its own terms:
- Google Analytics 4, to measure site traffic and usage. You can opt out via the Google Analytics opt-out browser add-on.
- Google Ads, to measure advertising, including call forwarding numbers that log the date, time, duration, and caller number of calls placed from our ads. You can manage ad personalization in your Google Ads Settings.
- Microsoft Clarity, which records session interactions such as scrolling and clicks (heatmaps and session replay) to help us improve site usability. Form inputs are masked.
- HubSpot, our customer relationship management platform, which receives form submissions and uses tracking technology to associate your site visits with your contact record.
- Meta (Facebook) Pixel, which records page views for advertising measurement. You can manage ad preferences in your Meta account settings.
Cookies
Cookies are small text files placed on your device. We use necessary cookies to make the site function, and analytics and advertising cookies as described above. Most browsers let you refuse or delete cookies through their settings. If you disable cookies, parts of the site may not function as intended.
How We Share Information
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information with the service providers listed above, who process it on our behalf; with professional advisers where necessary; as required by law, legal process, or to protect our rights and the safety of others; and in connection with a merger, acquisition, or sale of assets, in which case this policy would continue to apply to the transferred information.
Client Service Data
As a managed services provider, NetStandard processes data on behalf of its clients in the course of delivering managed IT, cybersecurity, cloud hosting, backup and disaster recovery, and voice services. This can include systems monitoring data, backup data, communications records, and support tickets. That data is processed under the applicable service agreements between NetStandard and its clients, and this website policy does not govern it. If you have questions about data held about you by an organization that uses NetStandard services, please contact that organization directly.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including maintaining our business relationship with you or your organization, and as required by law. You may request deletion of your information as described under "Your Choices and Rights."
Security
We maintain administrative and technical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may opt out of marketing emails using the unsubscribe link in any message. You can control cookies through your browser and use the opt-out tools noted above for Google and Meta. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. Depending on where you live, you may have additional rights under applicable law; we will honor valid requests as required.
Children
Our website and services are directed at businesses and are not intended for individuals under 16. We do not knowingly collect personal information from children.
Third-Party Sites
Our site links to third-party websites, including our client portal and payment services. This policy does not apply to those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this policy from time to time. We will post the updated version on this page with a revised "Last updated" date.
Contact Us
NetStandard, Inc.
Email: info@netstandard.com
Phone: (913) 428-4200
Prohibited Uses
Uses of the NetStandard IP Network, data center or hosted services described below are prohibited under this Policy. These descriptions are guidelines and are not intended to be exhaustive. In all cases the integrity of the overall network and its dependent services will prevail.
Improper Use of Resources
The NetStandard IP Network, data center or hosted services are built, managed, priced and provided to customers in industry standard units, sizes and capacities. Therefore, each product or service has a fair use amount and each customer agrees that these are multitenant products and that the customer only has an allocation of the resources that is appropriate for their pricing. Use of provided services and products outside of this standard may be prohibited. Such uses could include a) utilizing the hosted email services as a mass mailing distributor, b) utilizing a multi-tenant service to distribute software and/or c) utilizing the hosted email service as a mass data storage utility.
In addition, many of NetStandard’s services require specific configurations, physical and/or logical, in order to be in compliance with the standards of use. Examples of this include rear-facing air venting in the data center, VMware tools loaded on hosted virtual machines, valid and auditable licensing on hosted Dynamics products.
Illegal/Criminal Activity
The NetStandard IP Network, data center or hosted services may not be used in connection with criminal or civil violations of state, federal, or international laws, regulations, or other government requirements. Such violations include (but are not limited to) theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation of funds, credit cards, or personal information; and threats of physical harm or harassment.
Security Violations
The NetStandard IP Network, data center or hosted services may not be used in connection with attempts – whether or not successful – to violate the security of a network, service, or other system. Examples of prohibited activities include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software.
NetStandard customers are responsible for maintaining the security of their systems to prevent their use by others in a manner that violates this Policy. Examples include improperly securing a mail server so that it may be used by others to distribute unsolicited e-mail, improperly securing an FTP server so that it may be used by others to illegally distribute licensed software or becoming a DoS/DDoS target. Customers are responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse.
Threats
The NetStandard IP Network, data center or hosted services may not be used to transmit materials of a threatening nature, including threats of death or physical harm, harassment, libel and/or defamation.
Offensive Materials
The NetStandard IP Network may not be used for the distribution of offensive materials, including obscene, pornographic, indecent, and hateful materials.
Unsolicited Commercial Email (SPAM)
UCE (or SPAM) is an unacceptable use of the NetStandard IP Network, data center or hosted services. UCE includes (but is not limited to) any of the following activities:
- Posting a single message, or messages similar in content, to more than five online forums or newsgroups.
- Posting messages to online forums or newsgroups that violate the rules of the forums or newsgroups.
- Collecting responses from unsolicited email.
- Sending any unsolicited email that could be expected, in NetStandard’s discretion, to provoke complaints.
- Sending email with charity requests, petitions for signatures, or any chain mail related materials.
- Sending unsolicited email without identifying in the email a clear and easy means to be excluded from receiving additional email from the originator of the email.
- Sending email that does not accurately identify the sender, the sender’s return address, and the email address of origin (spoofing).
- Using NetStandard facilities to violate another Internet Service Provider’s acceptable use policy and/or terms of service.
- Using NetStandard email services in any way that violates the CAN-SPAM act.
Indirect Access
A violation of this Policy by someone having only indirect access to the NetStandard IP Network, data center or hosted services through a customer or other user will be considered a violation by the customer or other user, whether or not with the knowledge or consent of the customer or other user. In addition, this policy applies to any email or content transmitted that uses a NetStandard resource for responses or promotes content hosted or transmitted using NetStandard facilities, or that indicates in any way that NetStandard was involved in the transmission of such email or content.
Unauthorized Resale
The resale of NetStandard products and services is not permitted, unless expressly permitted in a written agreement with NetStandard. Operation of a shell hosting service is expressly prohibited.
Consequences
Violations of this Policy may result in a demand for immediate removal of offending material, immediate temporary or permanent filtering, blocked access, suspension or termination of service, or other action appropriate to the violation, as determined by NetStandard in its sole discretion. Whenever practical, it is NetStandard’s preference to provide advance notice so that violations may be addressed voluntarily; however, NetStandard reserves the right to act without notice when necessary, as determined by NetStandard in its sole discretion. NetStandard may involve and will cooperate with law enforcement if criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law. Refunds or credits are not issued in connection with actions taken for violations of this Policy.
Incident Reporting
All complaints regarding violations of this Policy by a NetStandard customer should be directed to abuse@netstandard.com. Where possible, include details that would assist NetStandard in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission). Please contact the NetStandard Abuse Desk by sending email to abuse@netstandard.com.
Revisions to this Policy
NetStandard may modify this Policy at any time, effective when posted to NetStandard public website. Notice may also be provided via electronic mail or regular mail.
At NetStandard, we believe your time is better spent growing your business — not managing IT issues. Our managed IT services are designed to take the stress and complexity out of your technology, so you can stay focused on what matters most: your goals, your team, and your success.