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The Kauffman Center for the Performing Arts

A NetStandard Case Study

“Kauffman Center for the Performing Arts provides excellent performing arts experiences to our guests. Partnering with IT specialists who can adapt to the ongoing technology needs – including software upgrades, equipment management and data security, helps to support our goal to deliver high quality customer service. NetStandard is a key part of our operations who provides the varied technology needs necessary to give our patrons and our associates the best experiences possible.”
Paul Schofer, President and CEO, Kauffman Center for the Performing Arts

The Kauffman Center for the Performing Arts, Kansas City’s flagship entertainment venue has one goal: uniting performers with patrons. The vision of the Kauffman Center leadership is clear – if a task does not meet this one goal, it is outsourced. This operating model means a facility that would usually be staffed by upward of 150+ has just 30 full time employees. Not a single member of the team is a systems engineer, technician or even a CTO.

340,000 patrons, 250 performances, only 30 employees
All with Outsourced IT

Managed Services for Entertainment

With Clarity empowering the operation, artists can take the stage at the Kauffman Center for the Performing Arts and the organization is confident that everything from networks and servers to ticketing applications will function without a hitch. As well as equipping this world-class performing arts center with Fortune 500 technological infrastructure and support, Clarity is projected to save the Kauffman Center for the Performing Arts over $600,000 over three years when compared to a similar in-house solution.

The entertainment industry’s product, if it is successful, appears to the consumer to be an effortless venture – fun, exciting, and glamorous. While it may be fun, exciting, and glamorous, it is anything but effortless. The behind-the-scenes work involved in bringing any creative product to the stage or screen is overwhelming, and as any Hollywood producer will confirm, the technology requirements are very serious. Collaboration between what could be thousands of participants must be flawless and enormous amounts of data files must be easily accessible at every moment.

Discover how Clarity IT managed services support hundreds of performances held each year at the Kauffman Center for the Performing Arts.

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