Imagine this: your company has invested in a new program that streamlines data management but, the moment you incorporate the new technology into your existing system, it results in a double entry of data. On top of that, it accidentally deletes sensitive files that you no longer have a way of recovering.
With the constant evolution of information technology, businesses that want to expand often can’t wait to apply the latest tech to their company processes for a more efficient workflow. In the haste to try newer and seemingly more reliable technologies, however, business owners might experience IT problems, like system integration issues, security risks, and backup recovery challenges. For this reason, they should think twice and get a second opinion about IT solutions before actually investing long-term in a new system or application.
Technology Costs: Is Your IT Costing You Too Much Money?
Technology is a major contributor to seamless business operations, sure. It fosters business growth. But if you aren’t using it properly — or if you’re using the wrong applications — your overall business expenses might bear the brunt of it. Take a look at these signs that your IT system is costing you money and allow an IT consultant to help you find a way out of a sticky financial situation.
Situation 1: Your Employees Are Often Frustrated with Technology
One of the most obvious signs that your IT is wasting your company’s money is when your employees are often frustrated because of IT-related issues, such as internet connectivity and software bugs.
Do something about your IT system when you hear team members getting annoyed at slow-performing computers, random glitches, and network downtime. This means you are setting aside a budget for something that isn’t working. Maybe now is the time for you to change or upgrade the system.
Situation 2: You Don’t Resolve Issues Until They Become Urgent
Maybe your employees always grumble about a network glitch. And maybe, you think, they can still complete their tasks despite minor network problems so why bother with repair or replacement?
We want business owners to know that troubleshooting, in addition to regular maintenance and monitoring, is the best way to prevent greater damage and higher expenses on network repair. It might seem expensive now but the cost of preventive measures is often less than the cost of major disasters.
Small businesses, especially those that are just starting out or are gaining momentum, may not have the time or resources to stay on top of upgrades. If you wait too long before upgrading or hesitate to spend on upgrades, your business might experience even greater damage. Don’t wait to resolve issues until they’re worse and more expensive.
Situation 3: Your Team Tries to Fix IT Issues by Themselves
When it comes to IT-related issues, we suggest leaving the work to the professionals. If your team tries to fix an issue without proper education or training for the task at hand, they might just do more harm than good. Although it may not be obvious at the onset, you often pay a price when employees who aren’t tech support agents volunteer to fix network connectivity or resolve a computer bug.
How your company loses money when employees try to resolve IT-related issues themselves:
- Your staff is taking time away from their own job to fix something that requires a totally different skillset. This affects the straight salary cost of your staff’s paid time.
- Staff productivity decreases because they are doing something outside of their job description. This affects deadlines which, in turn, affects revenue.
- If not well-versed with the IT issue at hand, your staff might make the situation worse. This results in more repair or replacement expenditures.
Remember: you are paying your employees to do their job, not double as IT support. Leave the task to the professionals so your company gets its money’s worth.
Situation 4: Your Company Lacks Strategic IT Planning
Many companies don’t have an IT strategy. For this reason, they encounter IT-related problems that affect daily productivity and overall revenue. Whether your small business is just starting out or really taking off, make sure your IT plan is solid — or plan out a strategy, if you don’t already have one.
If you take the time to have a strategic IT planning session, you get a better grasp of what an IT plan is for and how your business can benefit from it. For example, your strategy can cut down the time it takes to perform certain tasks. It can also minimize the total cost that you would normally allocate to ensure completion of the said task. With a strong IT strategy, your company can spend less, overall.
Situation 5: You Aren’t Spending Enough
We know what you’re thinking — this article is supposed to give signs that your IT costs too much and we tell you that you aren’t spending enough? We can justify that contradiction.
If you keep trying to cut your expenditures, you might just be missing out on some great IT applications and automation services. As a result, you might be spending more finances on unnecessary labor and on low-complexity routine tasks. So, before thinking that shelling out money for automation is a needless expense, consider how it can streamline the following tasks that are crucial to your business:
- Online Marketing: Automation lets you set up an autoresponder sequence for email marketing. It also allows you to schedule your social media marketing calendar in advance.
- Customer Support: Help desk software reduces time spent on customer support without sacrificing the quality of your services.
- Content Curation: Some plug-ins can schedule your blog posts in advance, cutting down the time you need for regular content curation.
- Accounting: Accounting software takes the pain out of manual accounting and computations of various budgets and expenditures.
Cut Down on IT Costs with the Help of Professionals
NetStandard is an award-winning IT consulting and managed technology firm in Kansas City. We specialize in manageable growth for small businesses, we provide exceptional support and infrastructure that contributes to measurable business growth. Click below to contact us today and we’ll help you reach your business goals with our digital solutions.