NetStandard, Inc.
Address:
2000 Merriam Lane,
Kansas City, KS 66106
Phone:
(913) 262-3888, press 0 for operator
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NetStandard's regular business hours are from 8:00am till 5:00pm Monday through Friday. 24 hour customer service is available by calling our main desk number where you will be automatically routed to our after hours "hotline."
You can reach our dispatch center or sales representatives by calling:
(913) 262-3888 Main Desk Phone
(913) 262-0660 Fax
Colocation, Dedicated and VMWare Hosted Service Contact and Response
Data Center clients can report incidents or request support during business hours (0800-1700 US Central Time) using one of the following methods:
After business hours, clients should contact NetStandard:
- URGENT:
- NSI Network Operating Center (913) 262-3888 (all calls after hours are routed directly to the NOC).
- NON-URGENT
- The NSI NOC is staffed 24x7x365, but if service is required outside of business hours, a phone call should always be placed to ensure the requirements and urgency are adequately communicated.
- Level I thru III engineering support can be provided 24x7x365. Rates for support are dependent upon the Customer’s Agreement, Business Hours, After Hours/Weekends or Holiday Rates.
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