NetStandard: KC's Managed IT Services Provider
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Posted by: In: Awards 23 May 2016 0 comments Tags:
Posted by: In: Inside NetStandard 19 May 2016 0 comments Tags:

Kenneth at Desk

On average, the NetStandard service desk personnel receive more than 95 customer calls a day. Each conversation begins and ends with the same goal: to make sure each customer hangs up with the satisfaction of receiving great customer service. Service Desk Engineer Kenneth Moeller recently gave us an inside look into what it’s like to be on the receiving end of those calls. Read more…

Posted by: In: Disaster Recovery 16 May 2016 0 comments Tags:

Tornado Disaster Recovery

Tornado season is in full swing and like it or not, systems fail, servers die, and power surges.  If you don’t have a disaster plan in place, you can be in serious trouble.

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CRM Spring Cleaning

Spring time is known for giving everything from your home to your appointment book a good scrubbing, so it’s also a good time to give your CRM system a bit of polishing as well. Data degrades by 30% every year so now is a good time to take a top-to-bottom cleaning that will help your business engage better with current and accurate leads. Read more…